Privacy policy

Data controller

Company name

MargiPro, SAS

Registered office

55 Rue du Clos des Lys, 26750 Génissieux, France

Privacy contact

contact@margipro.com

For any questions about this policy or to exercise your rights, please contact us at the address above and state the subject of your request.

Data we collect

Depending on how you use our services, we may process in particular:

• Identity and contact data: name, role, business email address, phone number, company.
• Request-related data: messages sent via the contact form and content of your exchanges with our sales or support teams.
• Account and application usage data (customers and authorised users): login identifiers, technical logs required for proper operation and security of the service, subscription-related settings.
• Business documents and data: when you use product features (e.g. invoice or document analysis), content you upload is processed to deliver the service in line with our contractual commitments.
• Browsing data: IP address, browser type, pages viewed, and time of visit, as necessary for the website to function and for audience measurement (see the Cookies section).

Purposes and legal bases

We process your data to:

• Respond to your enquiries and contact you again (legitimate interest or, where applicable, pre-contractual steps taken at your request).
• Manage our commercial and contractual relationship, invoicing, and support (performance of a contract).
• Provide, secure, and improve the MargiPro solution (performance of a contract; legitimate interest for security and fraud prevention).
• Comply with legal and regulatory obligations (legal obligation).
• Send you communications about similar products or services where permitted by law (legitimate interest); you may object at any time.

Recipients and processors

Data are disclosed only to MargiPro staff who need access. We may use trusted providers (hosting, email, support tools, cloud infrastructure) who process data on our behalf and on our instructions, in compliance with the GDPR.

The website and part of our infrastructure may be hosted outside the European Union (including via Vercel Inc.). Where required, we implement appropriate safeguards (such as the European Commission’s standard contractual clauses or equivalent mechanisms).

Retention periods

We keep data only as long as needed for the purposes described:

• Prospects and contact requests: generally up to three years from the last contact, unless a legal obligation or legitimate interest requires a different period.
• Customers and user accounts: for the term of the contract plus applicable statutory limitation and accounting retention periods.
• Technical and security logs: limited periods proportionate to security and investigation needs.

Your rights

Under Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, you have the right of access, rectification, erasure, restriction of processing, objection (including to direct marketing), and, where applicable, data portability.

You may lodge a complaint with the CNIL, the French data protection authority.

Cookies and similar technologies

The site may use cookies or similar technologies that are strictly necessary for operation, and, where applicable, audience measurement cookies subject to your consent when required by law. You can configure your browser to refuse some cookies; some features may then not work as intended.

Changes

We may update this policy to reflect changes in our practices or in the law. The update date appears at the top of this page. Please review it periodically.